Is AI actually saving anyone time? Our facility started using AI to draft our clinical summaries and documentation notes, and it feels incredibly dystopian. The software listens to the patient interaction and automatically populates the chart, but it constantly misses context or uses phrasing that sounds like a corporate robot wrote it. I find myself spending more time editing the smart note to make it accurate than I would have spent just typing it myself.

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We are getting ready to use that in our clinic and I am absolutely so worried that it's gonna cost me more time changing things and fixing them. I am also concerned that I know AI uses our information to build the data, but are they also using our voices and the patients voices to capture sounds to use as impersonations

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Training the tech that will do away with the profession .

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My boss has recently added diagnosis code AI for us to use. I have done radiology coding so long I have at least 500 diagnoses memorized. The time it takes for it to come up with a list of possible codes and the inaccuracy of the codes is not at all helpful. I can web search and scroll the ICD site faster than it takes for the software to generate codes that aren’t even close to what should be used. I’ve also used it to help correct claims and have had it tell me a different answer 2-3 times and tell me things I know are wrong.

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What AI solution are you using?

We recently rolled out ambient listening and dictation for drafting of chart notes and several physicians have declared it “life changing”.

One said he used to spend 3-4 hours each evening updating charts and that has been cut to less than half. He’s thrilled, gets to see his kids baseball games.

I have only heard about it making mistakes and “hallucinating.” I also wouldn’t trust it recording my voice. Who knows where it could end up.

A previous job I had, we tried an AI software that does this, and our company wound up going with a completely different company, but I felt like I could not get either of the AI software systems to hone in on the way I practice and speak to patients. I like to build a rapport with my patients, and I will joke and “carry on” sometimes (when patients aren’t critical) and the AI software had a really hard time with that. Also, I found it to be very repetitive, which is annoying to me because nobody wants to read the same things over and over again. I constantly had to check behind and re-read everything- because it would put things in the HPI that should be in the physical exam or in the MDM and it was just really frustrating. So I wound up not using it at all and then my job kind of targeted me for it, although I was already being targeted for other things, but I digress. I know some people love it, the AI software- I had a hard time making it work the way that I wanted/needed it to, to be beneficial to me and my practice. 🤷🏼‍♀️

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