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That is definitely not normal. That sounds like a really chaotic company to be a part of. They definitely should have shown you the ropes. I would talk to your manager or talk to HR and tell them how you are feeling.
No training sounds rough, especially in a new sales role. I’d probably ask for a quick check-in and frame it as, “I want to ramp up well, can we go over expectations and get some basic training in place?”
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hey OP, how’s it going?