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Try reframing it as curiosity rather than critique. For example: ‘Can you help me understand why we do it this way? I’m wondering if there’s a more efficient approach’ or ‘I’d love to understand the reasoning behind this process, can someone walk me through how it came to be and what it’s meant to solve’. This invites collaboration rather than confrontation. Change agents often face resistance, it’s about tone, timing, and building allies.
This is the proper answer!
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Also, be mindful of the scale and frequency of these changes you are pushing for. It's a pick your battles thing; if you go in with constant changes needed, people are going to be less receptive.
- some of the nonsensical practices might have been the best they could do with the skills/tools/time they had at the time.
- new leadership coming in with a "it's not mine til I've pissed on it" mentality is a thing that happens and everyone has been through it and a lot of people are naturally suspicious about people who try to implement lots of changes very quickly.
- how long have you been in the role? There might be a specific reason some illogical things have to happen a certain way which you don't have the context for yet if you're new.
- ask yourself if you're clinging to your way of doing things (ie from a previous job/ and wanting everyone else to fall in line. Maybe you totally aren't, but we are creatures of habit and work styles and there sometimes can be multiple ways of doing something that still gets the job done.