It's funny how every new AI feature announcement sounds the same. Supposed to be so 'revolutionary, game-changing, seamless.’ But from a product perspective, we're clearly just slapping AI onto everything for the hype. Is there actual value being built? What’s an AI feature you’ve seen that’s truly useful?

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I think the value is being able to do the same tasks in a product more efficiently. This is still limited at the moment but some stuff I have found helpful is built-in AI writing assistants, AI search in documents, and AI analysis of qualitative data (like sorting through lots of customer feedback).

To your point it's not revolutionary once everybody is doing it. But that's kind of the value, too, in a way — once AI features become standard, people will expect them. And if your product doesn't have them, it'll seem behind.

I just had this conversation, and looking at market trends, this is the year that companies will rush to purchase AI and then strategize how AI will add value after the fact, and that will be the sticking point. Creating real ROI on the AI investment is where the focus needs to be. AI has inherent value but proper application must be strategized and then realized. Specific attention also needs to be on compliance and data access control.

The meeting summary in Teams is pretty good. But that's small potatoes really. Most AI features aren't adding value or complicate existing processes.

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