I've seen firsthand how often experienced workers are overlooked because of unconscious age bias. There's this persistent idea that we can't keep up with new technology or adapt to change, which simply isn't true. We're often more than willing to learn new systems; we just need the opportunity. What we bring to the table are sharp problem-solving skills, emotional intelligence, and a steady hand which often gets sidelined because of these stereotypes, and it’s a real loss for any team.

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Maybe it’s not so “unconscious”.

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Can we be candid?

For every older worker who is proficient in new technologies, there are scores who struggle with even basic software like MS Office suite and Adobe Acrobat. I had a veteran legal secretary hire we had to let go because she couldn’t get anything done, always had computer issues and was restarting a dozen+ times per day. I diagnosed what happened afterwards: she’d have dozens of outlook emails and Word docs open simultaneously, and then a dialog box would pop up on one in the background (which locks up the others); she’d have to reboot and lose all her progress.

I concur with the problem-solving skills: they know a thing or two because they’ve seen a thing or two. But you can still end up with negative productivity due to an inability to efficiently use required technological tools. Even worse, you can end up with shoe-horned solutions based on outdated data that hasn’t applied in years (“this is how I’ve always done it”).

If you can demonstrate those technological capabilities, it helps remove an obstacle. But you’ll still face bias from employers worried about you retiring, not having the same stamina, being sidelined by a medical issue, etc.

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Which part?

Sir, this is a Wendy’s.

Amen. I’ve run into this in several hiring situations. I know I can run circles around any young investigator simply because I have a background knowledge accumulated over the years. However, the companies or governments I interviewed with, I think, believe that anyone can investigate a case without considering what may be missed because of inexperience. It's very frustrating for someone who wants to do a good job and it's not looking to climb a career ladder.

I'm running into that same type of issue in law firms that deal with personal Injury investigations. I was laid off after 10 years and now they have moved two mail room clerks into my spot to do TLO searches I was doing and investigations. There response is that anyone can do it. Now they are hiring two more, That's four people, to do the job that I was doing, who are under 25. I probably would have trained them to had they asked me to. The wave of the future in personal injury investigations will be products liability anyway. It's frustrating that after 30 years of experience in investigations to hear, anyone can do what you do. Of course anyone can be trained to do it but with experience comes age, wisdom, and a vast amount of network contacts in al types of fields that a 25 year old doesn't have yet. I guess they would rather pay four people penny's on the dollar rather than one person a respectable wage.

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