{ "media_type": "text", "post_content": "Just got my work laptop. I can login with work email. Trying to access my office 365,outlook it’s not working at all I got some error message when trying to login. 3,15- 89 something and I can use my phone an iPad to login just fine. Help", "post_id": "61696279b8e11e002cbdeea9", "reply_count": 9, "vote_count": 2, "bowl_id": "55375ce690f5eebe1d2a0f88", "bowl_name": "Tech" }

Just got my work laptop. I can login with work email. Trying to access my office 365,outlook it’s not working at all I got some error message when trying to login. 3,15- 89 something and I can use my phone an iPad to login just fine. Help

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You’ll want to submit a ticket. Check inside amazon. Are you connected to the vpn? Have you completed your on boarding yet?

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Not connected to VPN, IT just told me to login to our organization/ I assumed I did that since I used work credentials- but I can’t sign in or access outlook. Microsoft edge was where I got the error. It has my account listed but I can’t login - it’s so weird

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Connect to the vpn to access outlook/ office

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Very common issue in my company when someone is issued a new laptop. Usually connecting to VPN does the trick but the process of connecting to VPN can be a pain in the butt for a new device. Hope it works out!

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yess this happened to me too

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Welcome to Amazon! I hate new laptop issues, but I think they're pretty much a part of the experience at this point.

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Thank for your suggestion I will submit the ticket!

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