The shift toward hiring purely based on "personality" rather than actual service experience is making the floor a nightmare for the rest of us. It is great that a new hire is bubbly, but that does not help when they cannot read a table or handle a basic POS system during a rush. Should stores prioritize technical skills or is a "good vibe" actually more important for the team?

likesmart
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I think a good hire has a good balance of both

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Absolutely. We can't go around hiring everyone because they're nice... They have to be practical too...

Of course they should. What kind of store are you working at that DOESN'T prioritize this? Don't get me wrong, personality fit is great and all, but it doesn't at all make up for actual competence and experience.

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It's just a nightmare when suddenly the manager has a new best friend and they're just useless!

This must be tough, having a staff of people who aren’t technically trained, and have been hired based on personality instead of skill, while you are dedicated to your craft and have the skills and experience. There’s nothing more frustrating than working with a bunch of people who aren’t on your level skill wise and don’t have the same work ethic.

It's okay if they're not skilled because they can be trained but if they're just an idiot with nothing but social skills you know they'll probably still somehow be here loner than me...g

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