What’s your strategy for resolving conflicts within a project team?

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Address it as soon as you notice it or it's brought to your attention. It will kill a team's morale and productivity. I usually start by seeking to understand what's going on with empathy and no judgement. We're all human and some time we just wake up on the wrong side of the bed and don't realize we are being snippy or rude with others. So don't bring it up in front of everyone because could cultivate something worse but call the person after and simply ask if everything is OK with them. That you noticed xyz and that's not normal. Yes it's work, but when you approach it from a human level there is more appreciation and trust built. The hope is that person becomes more self aware. I have used this method on numerous occasions and never once has it failed me.

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