Community Managers

Any community managers here who used to be social media managers? I have worked in SMM for five years and want to change to CM instead. Is it going to be a difficult transition?

Aside from Canva, are there other graphic design websites that are easy to learn?

What's the biggest misconception that people have about working in community management?

What is the best time of the day to schedule the publishing of socmed posts?

I want to be better at copywriting. Can anyone please recommend some accredited online courses? I'm currently interested in taking the one from The Blackford Centre.

Is it possible to edit TikTok videos on PC? My phone has been acting weird the past week and I need to catch up in publishing content for my business account.

New CM here. What are the fastest ways to increase my organic followers on social media?

I work a freelance CM job for 6-8 hours a day including weekends. Anyone else here who is just as overworked as me?

My boss wants me to add more humor to the brand's social media posts. I'm not a naturally funny person so are there any tips on how to do this?

I recently joined a small startup and am trying to reinvigorate the community slack channel (available for our users)! It has all members but is under-utilized and I'd love to get it to a place wh… more

There is only little we can do in situations where the company gives us little to no information about their needs. How do you manage that? As in, even if you ask, they have no real answer.

Where do you draw inspiration from? I feel like my ideas are getting a little too stale. Also, please share some examples of brands with great community engagement - maybe yours. I'm sure I could … more

Anyone here a podcast listener? Are there any wellness- and skill-related podcasts that you heartily endorse?

What made you want to pursue a community manager role? I want to hear your stories :)

There's one interview question that caught me off guard. I was asked what's the difference between a community manager and a social media manager. I only said that a community manager engages … more

Guys! I need your help. How do you handle major among your community members? We're seeing some infighting and toxicity that has increased rapidly and we are not able to get on top of it.

What do you think are the most important skills for your role? Have they differed since you started out?

What is the best argument you can make to execs about why your dept should not be downsized?

My boss trusts me so much. Everything I do gets an "okay". The problem is, I need feedback and constructive critisism. How can I bring this up without offending him?

Guys! How would you respond if a frustrated customer posted a complaint about your product on social media? I'm still new so this is really challenging for me.

People don't realize that the nature of community management makes us at risk for occupational (and emotional) burnout. What do you think is the worst part of your roler?

Considering leaving Community and going back to CSM roles.

I don’t feel as though I have job security and I feel under qualified for other CM roles. Don’t get me wrong, I love Community. It brings me joy when I’m … more

I am starting to hate my job. I have been through a lot lately following my divorce and my fight for the custody of my kids. I can't face clients right now and I don't have the energy to speak… more

I have been feeling so burnt out lately. I am losing interest in my job but I cannot risk switching to another role now that layoffs are happening here and there. Did you guys ever had the same feelin… more

I am preparing for an interview with a mid-sized company. I have been through a lot of interviews before but I still get nervous every time. This is my first time going for a manager role and I don… more

What is the career path you're looking at?

Do you ever think "I am getting paid to talk to a bunch of people and make them feel good about themselves."

Hello! Are you guys involved with any community manager networking groups? If yes, please share your experience.

Tips for interviewing while burned out? I have an upcoming interview and I can’t put myself together because of all that's going on with our current campaigns…

Applying for a community manager position; what to focus on?

What’s a normal salary / acceptable for 2.5 years of experience?

I'm quite curious how much you guys get paid at an hourly rate, USD?

What advice would you like to give to a newbie like me in this field?

Do you guys know of any free online workshops relevant to cm? Thank you in advance.

I am looking for inspiration on how to model my workflow. I am quite new at this and feel like I need the help. What do you think are the best brands that have great community management all around?

I want to become a better community manager. Do you guys have any books, podcasts, online courses, and other materials to recommend?

Can you guys recommend me the best productivity apps you use?

I feel like our job title and job description is quite broad to just fit into one specific type of activity. How do you explain it to people who ask what you do?

Has anyone ever felt disrespected or embarrassed because of how the internet portrays online community managers aka Discord mods? Sometimes I feek that there is no point telling anyone what I do becau… more

Hello there! I've been a Facebook group moderator for a small group of business owners for the past 6 months. We've recently been wanting to transition to Discord because we've grown to ab… more