As a manager in retail, I once watched a team pull off a huge floor reset overnight. Head office praised one supervisor by name. He worked hard, no doubt, but I saw the quiet effort behind him. Later that day I caught myself greeting my own cousin with my customer service voice. That night I rewrote a simple thank you email five times.

Do we slowly train ourselves to shrink, smile, and filter, just to survive at work? Or is that just part of the job?

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Yes. I have learned to choose my battles, some just aren’t worth fighting. Like someone getting credit and not me…if I put in more effort, I’d definitely find a way to make mention of my efforts. If it was a small contribution, I wouldn’t mind as much. As for shrinking, I do sometimes, but I promised myself I wouldn’t. It’s ok to take up space, be proud of yourself and your accomplishments and exude confidence. Build your confidence and you will second guess yourself less.

This business changes you for real.

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