Booked a flight using an airline credit on the phone via Amex. Never received a confirmation email. Anyone had this happen to them?

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Yes and they didn’t book my flight

What a waste of time

Never hang up before receiving confirmation email. Haven’t had a problem w amex but chase booked the wrong time for my flight and I had to waste another hour on the phone changing the time

Yep. Literally just happened to me. I had to call back because it turned out my flight was never ticketed.

Update: takes several hours for these specific instances of flight changes via credit

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