Do you think your company offers adequate training for the roles it fills? For the primary roles I think Target has gotten better at having a consistent training standard. It still lacks when it comes to training specialized roles though. I realize training is expensive but it’s worth the investment. What does the training look like where you work?

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It's totally worth the effort. We utilize shift leaders as mentors for the new employees and allow new employees to shadow for a significant amount of time before they're on their own. I think that what we've got going right now is working pretty well but we have definitely struggled with training in the past too.

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Do that not have training positions in stores? At the DC they have a training operations manager, training specialists which is a level 2 merit position a few steps down from an operations manager, and team member trainers which do nothing but train and are in an elevated pay bracket for it above the hourly pay rate.

I will say that a lot of training is done on the fly now. I still think that deep dives are required as necessary. Companies expect staff to pick up habits of doing great work under less experienced management.

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There should be set processes and continuing education after your role for sure.

I'd say our training is pretty spotty, it varies a lot, so far as I can tell. And you'll run into new employees who seem to have been thrown into things they really aren't prepared for. I do agree that it's something that should be invested in, it saves problems down the road. If I was calling the shots, there would be better training.

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It really is the foundation of a solid workforce.

Honestly no. I have had employees who have really struggled because my company doesn't really have a comprehensive training program and its something we have been working on. It tends to be a learn as you go thing and not everyone can do that.

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Putting processes down on paper is definitely a lot of work but it makes for easier operation long term.

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