I’m interested in reaching for a position as manager for a local retailer, but I hate having to play the bad guy. How can I become more comfortable with fulfilling that role?

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Your concern makes me think you'll be a great manager :) I wish you good luck and trust your gut. Just don't forget where you come from.

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I agree with this quite strongly; the fact that it matters to you, means that you are likely high in empathy and will advocate on the behalf of your team. It will make you someone people want to work with and for, and that makes a huge difference in the interactions you will have with the rest of the people who work with you. Wishing you the best

I have 8 years of experience as a store manager, and I feel that the best way is to study each individual that works with you, understand their problems, but demand that they always are the best they can be, I use motivation and it has worked very well for me.

I wouldn't view it as being the bad guy. Being firm means you're looking out for your team (no one likes working with someone who isn't pulling their weight) while also looking out for the company. Most employees, unless they are the trouble makers, understand that.

True. A good leader does what's necessary for the team to succeed, so as long as your actions are aligned with the team's goals there's no reason for you to be seen as a "bad guy"

Most of the job doesn't really entail "being the bad guy" as much as "explaining the rules." So long as you keep that in mind you'll be fine. But if you are the type who needs everyone to love them, it's probably not the best fit TBH, since customers seem to think of yelling at managers as a sporting event, at least where I live they do.

I know it seems like it would be difficult but actually, as long as you keep yourself in work mode, it is hard to take things as personally as you might think. Yes, it definitely sucks to have to fire someone, but just remember that by the point that decision is made, they have already had countless chances to make things right, and they chose not to. And you shouldn't feel bad for doing your job. Even if it's something you don't like doing.

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