Hello ladies! I need some advice/help. I have been in customer success/project management for 15+ years. I was laid off after the SVB collapse. Resume is professional, decent tenure, I use cover letters and I send my amazing letter of recommendation to every hiring manager I can find Advice please? I am on close to 2k submissions on my resume and have come in “second” 4 times. Ideas? I cannot afford a coach, we are about to lose our home. temp, contract, anything helps!

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I am so sorry to hear that. I hope you find something very sooon. I would revisit your resume and see if it can be improved. Happy to look at it if you want to dm me or email me. Also, if you would like to apply at Expedia, happy to refer you

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Good morning,

I would be happy to review your resume if you would like to send it to me. Let me know and I will provide you with my email address. Outside of that, have you register with any placement services, as a professional sometimes we don’t think that way, however they know about Jobs that don’t get posted sometimes.

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I have been wondering the same. I would love a CS Operations role or a Senior CSM role. I think the Age and the over qualified piece is hitting rather hard

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Or just the market right now. It’s taking long for so many people across different industries.

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In my opinion, hiring managers make offers in the following order of preference:

1. People they’ve worked with before and trust
2. People who come highly recommended from people they trust
3. People who have been referred
4. People who have the skills they are looking for
5. Their pets 😁
6. People who apply

If you’re not already, I suggest you focus your efforts on 1 & 2 primarily and the rest as backup
My situation is a bit similar to yours and that’s my approach

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Have you tried local recruiters? Here in my area (Ohio, USA) I have technology pm experience - so Robert half, TekSystems, are some of the big ones.

Don’t discount manufacturers. Im seeing a hiring increase for them locally.

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PS I am an Admin of multiple products, CRM, CSP and have several other certs. I am a lifelong learner, SaaS expert and have experience in Cybersecurity, Education and Professional Services domain

I will reach out to both of you! We moved during the pandemic so my little industrial town doesn’t have much but I have applied at all the placement services. I used Otta, LinkedIn, Wellfound, indeed and google for searches.

15 plus years. What type of roles are you interviewing for? I saw a few Directors of Project Management roles posted. Coming in second 4 times. Sometimes that means too much experience for the role at hand. Again I’m only assessing since your title just says customer success.

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