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Career wise - what would be best? A change management role at Crowe working government software upgrades Or Change Management role at a name brand childcare company? The culture fit at childcare company is amazing.. remote, unlimited PTO Crowe , I'm not sure since it's working with government.
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I LOVE the planning part, especially when I am sequencing the stakeholder engagement activities over time. What made it more enjoyable for me was when I understood that this didn’t have to be administrative and instead could be the one of the most strategic elements of change management…figuring out the sequence and cadence for when we wanted to interact with executives at key stages of the program.
This! ⬆️
Hello there! That’s an interesting perspective and thank you for sharing. I am one of those change managers who enjoys the planning and strategic documentation development for each project/change. I believe though, that the experience is relative to some variables like the nature of the change/s, size of the project team, project management approach/style, volume of concurrent change/projects, size of teams on the adoption side, etc.
As a change lead of 2.5+ years on IT project changes for a public service enterprise with adoption audience size of ~600+ I'll share a bit about my perspective.
1. Planning helps me set the stage and tone for what is to come. As I consult various stakeholders to prepare these planning documents, I get to test the waters by putting out feelers for the change. I get insight on general sentiment that gives me an idea of receptivity. That, in turn, helps me develop strategic communications and key messages. It helps me draw focus and attention from sponsors and leaders to the complexity of the change to come, it can prepare them in advance of execution which can get pretty fast paced with coinciding due dates and project deliverables.
2. I find planning as a great opportunity to build relationships with people, especially those people who are newly assigned to a project. At my workplace, SMEs are a vital part of each project/change deployment and play a key role in gathering business requirements, solution requirements, collaborating with the testing team, developing procedures, facilitating demos to adoption audiences, and conducting UAT. All of this in addition to their core roles or day job haha. During execution phase of the project, as you can imagine, there isn’t much capacity for relationship building which can make my job laborious. I find that establishing relationships early on during planning, makes for easier execution and delivery when the project picks up pace.
What I find enjoyable is structure during planning. Building a method to the madness. Templates, collaboration, input gathering, color coding gantt charts, etc. Brings me hedonic satisfaction hahah
Thanks for indulging my perspective :)
I agree and it’s also about getting clarity on the key benefits of the change to drive user adoption and ensure that those benefits are realised to maximise RoI.
Related, something I struggle with is how long a task *should* take when building out these pieces. Anyone have insight to share on how to project timing?
I do like the planning part (caveat that I also have a project mgmt background). I feel the planning part is really helpful to hold clients accountable for their part of execution and helps them see the stage gates for the process. For example, delaying the identification of an executive sponsor pushes comms timelines; not having training or knowledge sessions on time can delay or reduce adoption. The planning part gives you the “teeth” and the timeline to show your value and results.
I love the true people side of change. Changing the way executives communicate and lead!
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