How honest are you when it comes to client scorecards? Working on one now and was told to be harsh🤣

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They will absolutely try to figure out who said negative things. Be thoughtful about focusing on what you really want them to change and how to nudge them effectively.

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When getting anonymous feedback from the client as the agency, we do this exact thing 100% of the time - as a group, even.

I’d bet we’re pretty accurate too

I’ve never heard of these. Is this essentially a 360 review for clients?

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