How much stress are insurance employees are carrying with all the workload spikes and constant process change?. I’ve noticed more burnout conversations happening on my team and I’m curious if it’s the same across other companies. Are you seeing burnout rise in your area or has your workload stayed manageable this year?

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Stress comes from the companies not wanting to staff properly so the higher ups and stock holders make more money

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at Liberty Mutual, in claims, the stress and burnout is rampant. constant changes/reorgs etc,, micromanagement, high volume. it all leads to the current state

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I know exactly what your referring to and its leading to increases in leavers and long term sickness leave.

A cluster of us have been discussing for a while from our different department perspectives and we've a gut feeling theres a financial issue being hidden.

Prepare for the redundancy wave people.

Stay safe

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The use of AI will ramp up the workload for each adjuster. Acceptance and maximum utilization of Ai will be the key to less stress and advancement. As a retired adjuster, I hope it will make everyone's job more rewarding.

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Don't see any problems with those factors. I have seen increased people particularly high performers with the role out of AI. All of a sudden it looks like there will be a decrease in positions and the people striving to be promoted and better themselves look to be now stuck and looking as if what's the point?.

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Burnout is real. We’ve recently had 3 commercial underwriters, who each had more than 10 years of experience leave to work on the agency side.
On the carrier side, the workload is overwhelming.

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Interesting that EAP usage remains incredibly low despite the increasing stress levels.

80 hours a week for the same pay???

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