I could use some help with ways to talk to clients who seem to think they know a lot about website design, but really don't. Like.. how do you explain to a stakeholder that "making the button bigger" won't actually fix the broken user flow without sounding condescending?

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Make it seem like a collaborative effort, not you dictating what needs to get done. That's the easiest way to get the clients with oversized egos to do what you want them to. Make it seem like it was their idea all along.

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