I had a customer last week come in and was speak as if I wasn’t educated in the products we sell. I explained to the customer that I’m very aware and educated on the topic at hand. The customer had a question I walked away to get the answer to his question, upon my arrival back to the customer he was talking to another salesperson and gave me a crazy reaction when I gave him the answer to his question the proceeded talking to the other salesperson.
How would you have handled this interaction?

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I just try to remember that another person being rude has nothing to do with me. Additionally, employees often walk away, claiming they will look for the answer, but never return. Whatever rude behavior they exhibited was definitely not your problem, it sounds like you did the best you could for the customer and they just didn't know how to be polite or appreciative.

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I agree I was shocked

We all deal with people that think they know more than we do, and it really irks me. Or some old lady that wants to talk about how her son has "more" (of some key collectable item) than my store does.

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The crazy part is he knew nothing about the product he was asking about.

I respect his or her decision

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