I really enjoy proving a customer wrong!

What’s your favorite experience of proving a customer wrong?

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I had one customer try to get me fired because they didn't like the company policy and I wouldn't give them an exception just because they wanted one. They tried to get my manager and his manager involved, just to teach me a lesson. I was really grateful that my management stuck up for me and didn't let me get bullied

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I love when managers take up for their employees

Lol this is spiteful but I totally get where you're coming from. It's so hard to not feel vindictive with the way customers treat us.

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Exactly

Not going to lie, I love it too. I love when they are so adamant that they are right and then you show them they aren't. The look on their face is priceless.

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Exactly that give me a thrill.

In my experience I’ve always had to prove a customer ‘wrong’ by proving a team associate wrong…I’m always set up for failure everywhere I go lol.

That’s unfortunate. Being the bad guy isn’t always a bad thing lol

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