I worked a wedding last weekend where guests didn’t tip at all because of the 20% service fee, but none of that money came to us. We were still walking out with the same pay as if nothing had been added. Guests think they’re tipping, but in reality it’s just going to the house. Do you think service charges help or hurt workers in the long run?

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Posting as :
works at
You are currently posting as works at

If the money doesn’t hit the workers’ pockets, it’s just another way for owners to skim.

Service charges are tricky - it looks like a tip. The person doing the explaining at the beginning needs to somehow clarify that.

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