I'm looking to get a cemented job into IT, I have 8 yrs experience of soft skills and costumer support. And I've worked as a Cyber review analyst for about a year and a half. Still feels impossible to find work. I've recently finished Google it professional cert and it professional cert on CourseCareers. Do I need to be sponsored / refered or am I just not qualified to work in help desk?

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Hi everyone! First time using this app. I always wondered, how are other IT help desk jobs? I’ll share how mine is.
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