Hi everyone! First time using this app. I always wondered, how are other IT help desk jobs? I’ll share how mine is.
I work at an MSP (Managed Service Provider) meaning we are the IT services for many other companies. It’s busy all the time and I get to experience all different types of apps, OSes, and almost every aspect of IT in this way. I make around 50k which is alright but its hectic as there’s too many tickets and not enough personnel. I heard this is common but I’m not sure.

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I mostly work with ADAC, SCCM, MSRA, RDP. I use SharePoint and a Uos shipping at for sending out andvrecoveribg equipment from remote users, I do deployments, upgrades, hardware repairs, onboarding, offboarding, imaging, wiping, disposals, desk set ups, hardware and software installs, and many other IT related odd tasks in between. Keeps me busy, but I love it.

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