I'm onsite at a client office walking into a stairwell. This guy shows up behind me and yells, "That's okay, just slam the door in my face."

What do you do next?

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Why can’t we just go with a normal human response, “I’m so sorry mate, I didn’t notice you there.”

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Agreed. If he was right behind you and you didn't see him.... Apologizing is the right move.

What he asked for. Remember: "The client is always right".

likeupliftingsmart

I’m with P1 - “sorry didn’t see you, my bad”. One of two things will happen:

1. He doesn’t accept your apology and continues living his life angry
2. He accepts your apology and moves on / softens his mood

Win win for you

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Give him a big smile

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Slam the door, he already said it’s okay.

likefunny

“That’s okay, just yell behind my back”? 😂

Never happens at Deloitte. They know you don’t yell unless you are ready to fight.

Tell him he clearly needs to get laid

U never know what people are going through. Maybe this person is dealing with some stressful personal stuff and overreacted cuz of that.

"Everyone has their battle that they're fighting today"

“I’m so sorry about that! I didn’t see anyone behind me.”

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