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Trying to get PBCs from the client

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Trying to get PBCs from the client

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We have a monthly newsletter, which does a good job about spreading notices and information. It is more so the lack of ability to communicate back that I have an issue with. Seems to be a disconnect somewhere and we don’t have a way of communication that is helping it right now.
Chief
Do you find that when you ask a question about something that you get a sparky reply of "It's in the Newsletter!"? Happened to me twice now. I asked another question trying to clarify, and just got the same response with a bit more snarkiness added.
Our principal sends out a weekly staff email with information, events, and information from our school nurse. She also sends out alerts throughout the week too.
We get an email newsletter from the principal's administrative assistant that goes out about every other week, or if something is timely. It's just standard announcements about schedule changes, maintenance issues, and that sort of thing. It's effective so far as it goes.
Chief
That's good. I do look forward to the newsletters, because at least they provide some information. Sad thing is that a lot of people don't even read them.
We get a daily note through Google Drive. We are supposed to check it every morning.