I’ve been an attorney 10 years and today was (only) the second time someone has been a rude ahole to me on the phone. I guess I should be grateful I’m not some kind of cold calling salesperson because it really ruined my mood.

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I was screamed at over the phone for most of my first year.

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You must have a masculine voice.

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But I do

I was a tomboy growing up and have an extensive customer sevice background so i kinda swing from bro mode to “let me solve your problems with a smile” mode pretty seamlessly which might help

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