I’ve often noticed that talk about employee engagement as a "program" or "initiative," but the real magic happens in the everyday moments, such as a manager recognising effort, flexibility in scheduling, or even a quick check-in that shows genuine care.
What’s one small action that had a surprisingly big impact on employee morale or retention?

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We made it part of our managers' evaluations for them to self-reflect on ways they noticed and communicated when their employees were doing well. Prior to doing this, we felt like it was an incredibly difficult task to get managers to show their staff appreciation and recognition. But once we started making it an expectation of our managers and part of their yearly evaluation, they started making more concerted efforts.

Yeah I love that idea, it’s great hearing managers feedback!

The smallest action that made a big difference for me was a manager remembering my child's name and asking how they were doing. It felt personal and genuine, and it made me want to give my best at work.

Aw that shows that they really care about you😊

You are so right about this. I was just talking to leadership at my company about the importance of managers recognizing their employees, even for little things. We do this thing called a "fish" and it is a small way to recognize employees. They get a jean day when they get one and it has made a big impact.

Aw that sounds great!😊

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