I’ve sat through exit interviews where HR asks, "What could we have done better?" It’s a trick question. If you are brutally honest, you risk burning a bridge you might need later. If you lie and say "everything was great," nothing ever improves for the people left behind. Do you think exit interviews ever actually lead to organizational change, or are they just paperwork?

I think its just paperwork

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100% paperwork. I've never seen an exit interview lead to actual change. They're checking a box and filing it somewhere it'll never be read. Say nice things, leave on good terms, save your real thoughts for the group chat and Glassdoor.

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There’s a way to be honest without burning bridges. I find that HR actually values feedback. Don’t go in the meeting calling people names, provide constructive criticism. Maybe if you are back that might have made the issues better.

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But what do you say if it was the HR who had kinda fu***d up?

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Ask if you’re eligible for rehire. If they say no, then feel free to be honest as they won’t hire you back anyways.

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I’ve never even had an exit interview. I’ve been told to expect them, I’ve even had them written into the offer. Still never had one

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I left to make more money. There was nothing awful about the job. Didn’t even pay too badly. Just something else better out there. If that scenario, I wouldn’t mind sharing, but if there was a laundry list of issues, I might just smile, nod, and say I needed another opportunity to grow.

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You have to be careful if you are just leaving for more money. The position and money may not turn out to be all that great. If you are working for a good company with good people and they’ve treated you good then be careful and weigh the decision pretty thoroughly.

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I was at my former job for almost 5 years. My supervisor never set-up an exit interview with HR. Later, she had a cohort reach out to me for my completed offboarding paperwork which had never been provided. I resigned and would really have appreciated that exit interview. As requested, I completed the offboarding forms and returned electronically copying my HR rep.

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My exit interview answer - get rid of the CEO. Two years later he was gone and I got a call to come back.

It's definitely a tick box but they're probably interested in hearing the reason even if it doesn't cause change.

I think exit interviews help organisations feel responsible, not become responsible. I stay factual and neutral. Real change only seems to happen when feedback aligns with retention risk, not moral insight.

If it takes an exit interview to know what is wrong it’s too late. It’s a check the box activity. Same with employee surveys that don’t show you the results. It’s the same as me telling my wife I’ll take out the trash but don’t.

I think they just want to highlight why people are leaving the company but I doubt they will ever do anything to stop it happening again.

If it is in-house HR you'll have more a chance of getting your Exit Comments reviewed. I have never seen any changes to the organization I left. Remember there is a reason why you are leaving and it may be for more $, more opportunities, or career growth; either way there was nothing happening at your company and choose to leave.
If it is a Contract HR , most of the time they don't send back comments to their client.

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