Monday started with three urgent emails. A shipment of perishable goods was stuck at the border, another client was demanding a last-minute rate drop, and a driver had just called in sick. My brain was running triage mode—contact customs, reassign the load, renegotiate with the carrier, all while keeping the clients calm. By the end of the day, I’d solved it all, but my coffee was still sitting untouched on my desk. In logistics, you don’t plan your day. The day plans you.

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