My AE just closed a massive deal by promising a feature that our product team literally told us won't be ready until 2027. Now the client is onboarded and asking me for a launch date, and I’m the one who has to break the news and manage the fallout. I don't want to throw the Sales team under the bus, but I also don't want to look like a liar. How do you handle the bait and switch handoff?

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Honestly, if this is a regular thing where you are, you're gonna have to throw the sales team under the bus.

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Priorities changed, this won’t be ready until 2027. Here’s what we can do to prepare for it… etc.

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Hi everyone,

I'm going for a role for Account Director and have gone through the interviews with the head of accounts, BD as well as the ECD's. I received the following email at the end of the day:

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What would be the best way to answer this response? Appreciate the help

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