Okay, saw a customer digging in bulk candy with bare hands, ignoring the scoop. Gross! After they left, I tried to quietly put a "Needs Cleaning" sign on the bin. They saw me and marched back over, asking, "Why that sign? Do you think I'm dirty?" So awkward! What can you even say? I mumbled something about sanitizing bins regularly as routine hygiene for everyone. Gotta de-escalate when you're caught cleaning up after someone's mess, right?

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You mean they watched you put the sign on and still came back to confront you? That’s some next-level entitlement. SMH

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This is where a "company policy" excuse comes in handy. They SHOULD know that their gross behavior is responsible for it. Make it your manager's problem though, and I say that as a manager 😂 I'm always happy to passive-aggressively "company policy 🤷‍♀️" my way through a conversation with a rude customer. How did we go through a whole global pandemic and people still think sticking their hands into other people's food is acceptable?

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