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You mean they watched you put the sign on and still came back to confront you? That’s some next-level entitlement. SMH
This is where a "company policy" excuse comes in handy. They SHOULD know that their gross behavior is responsible for it. Make it your manager's problem though, and I say that as a manager 😂 I'm always happy to passive-aggressively "company policy 🤷♀️" my way through a conversation with a rude customer. How did we go through a whole global pandemic and people still think sticking their hands into other people's food is acceptable?