One of the most frustrating parts of customer service is when you clearly explain to a customer that their request can’t be processed, only for a manager to approve it later. A lady called me because she once bought non-refundable refurbished watches and wanted to dispute the charge because seller refused the return. I spent 45 minutes explaining why it wasn’t possible. Yet, it got escalated, the manager approved it, and I had to process it. These inconsistent policies make the job so draining.

Hello Everyone,

I have been working with Kantar (a market research company) for 10 months now. The company has given me permanent work from home. Work is quite good and I am able to learn many things here. Also, my manager is very supportive and patient.
The only thing is about compensation, I have a package of 14 lpa with 6 YOE.
I'm thinking of switching to some company based in Pune.
What should I do?

Anyone joining Deloitte India Kolkata location on 10th October?

People in US tax who have pivoted to different fields, what field are you in, and how did you get into it?

TGIF. Can I get an Amen?! 🍻🎉

If job posting pay was $36.66 hourly (no range) what would be an acceptable offer and counter offer?

Dear fellow bowlers, need your suggestions.
Mindtree is my first company. With 6+yoe and C4 band, I am getting 15 right now. Company values don't excite me any more.
I am planning to make my first switch. How much can I expect outside the org with the above exp.?? ( Stack- java&springboot microservices. ) Any actual experiences will also help. Also, how much is the average pay at Mindtree for the above exp?

TIA for the help! :)

Need referal for pwc, infosys, e&y, kpmg, Accenture, wipro
Guys pls help 🙏

Moving to Austin near the Samsung fab. Any apartment recommendations?

Hi! Just joined this bowl - anyone in the Houston area want to connect?

Are all cases at McK the same? Or is McK RTS / Transformation group likely to give you a different case??

Is anyone from this bowl working at 6sense?

If yes, please share some info regarding work culture, Work life balance, job security and employee benefits.

Thanks in advance, fishes.

What is your current salary and are you happy with that ?

Hi Fisher,

I have an offer from Robert Bosch of fixed 25.3 LPA, and an offer from HCL with fixed 27.4 LPA.
Which one is best to go in term of wlb, company profile etc

What is the starting salary for an entry-level Procurement Coordinator in SF?

Hi, I'm working with the EY UK in finance transformation consulting. Wanted to ask, how feasible is it to get a gig with the US firm? Since consulting has many opportunities across the pond, wanted to gain US experience as well.

Anyone play fantasy football? Would anyone be interested in a bowl / mini league? I’m guessing there are some good data analysis skills being put to good use out there.

What would be the expected salary be for a Senior Risk Manager at a broker dealer in a LCOL/MCOL city? Duties are managing compliance activities in prep for audit, making sure documentation for processes is performed/retained, overseeing the evaluation of SOC reports, etc.

Glassdoor only has one entry, and the salary they say is $100k which seems low

ACCA and CPA qualifications. How useful are they in the line of consulting. I work in the M&A space focusing on FDD. Happy to have a chat to see what qualifications if any are actually useful in our line of work.

Hi how much does a florist get paid per hour? Thanks

Back when I was getting started in the food world, I worked flipping burgers at In-n-Out. A man came in and said the burgers he had gotten weren’t right. He dumped the food on the counter and then he started throwing them back behind the counter. We gave him a refund and then his demeanor completely changed. He was calmer and he told us to have a great day as he left us to clean up the mess he made.

At a different job I had a customer trying to swindle me in telling me that there was a deal in an item that never had a deal or promotion for sale so he made me scan the item 20 times before believing me. Obviously, he finally let it go but I scan it with an inventory scanner that showed me all of the sale price promotions if there were any

I had customers tell me how amazing the salads I make for them. It’s great that I can make salads that good!

Someone came in and ordered 60 bacon double cheeseburgers… my crew thought I was kidding. 😅

Once when I was waiting tables, I had a guy pay me cash. The change was 45 cents, which I didn't give back to him because like who wants that. He then asked where the change was, and when I explained that I didn't give back the loose change, he made a big stink about how dollars and cents matter and didn't leave me a tip. He was a republican staffer on capitol hill.