Another week of putting out a fire. Salesforce AEs are like bubbles. they look nice, sell things to clients and then disappears when things are not turning out to what they sold to the client 🫧🫧. they sold a vision of maserati, painted the picture that things are quick to implement & they have many of those out of box. But client ended up getting a motorcycle only.

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Common for every software product under the Sun

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Which product is it this time

funnylike

Are there wheels? 😅

funny

This is very common

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Agreed

How come I can’t be lucky enough to find a customer that would buy licenses based on the vision I paint for them?? They all want to vet out implementation plans and scrutinize SOWs - imagine that! If you have any leads please send them to me! TIA

Now a days SF reminds of the days of SAP - where customers did not want to buy anything coming from SAP

If I didn't have to build what they sell a client...well I wouldn't have a job. I'd love to know what they see in house that makes them think it "can do that out of the box".

I've made those tools do things that are out of the box and had product owners and support reps come back to me and ask me, "how did you do that cause we can't figure it out?" And I've responded with "you'll figure it out" and then closed the support ticket, lol!

But they use the safe harbor… so you know customers never evaluate vaporware

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