There was this one day, the main cash line was packed, so a bunch of people started heading over to self-checkout to avoid the wait. Fair enough, right?

But this one lady flagged me down, handed me her whole basket, and just stood there like I was her personal cashier. I started scanning and bagging everything while she just watched and even asked if I could check for points on her card.

Like ma’am… this is self-checkout!!!

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Wow, that’s bold. Self-checkout somehow turns into “someone-else-does-it-for-me” way too often. Did she at least say thank you, or just waltz off like that was normal?

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Right?! I was honestly so stunned I didn’t even know how to react. She did say thank you though haha

On that note, I have noticed two completely different trends in retail. One is WE do all the work (store pick up or even delivery), and the other is the CUSTOMER does all the work (self checkout). And I swear, Walmart is going to have us stocking the shelves pretty soon, if we want what we're shopping for ;)

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Exactly!! It’s either “do it all for me” or “I’ll do everything myself,” there’s no in between anymore 😂

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Back when I was getting started in the food world, I worked flipping burgers at In-n-Out. A man came in and said the burgers he had gotten weren’t right. He dumped the food on the counter and then he started throwing them back behind the counter. We gave him a refund and then his demeanor completely changed. He was calmer and he told us to have a great day as he left us to clean up the mess he made.

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