What’s the ratio of IT support staff (excluding Directors, managers, etc) to users at your shop?

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Depends on office, but we usually have 2 people to support around 350-400 people, but we do have a larger central team to manage bigger systems - 2-3 is for basic tech support

likehelpful

5 staff total to support 160ish people:
CTO/CIO (me)
Application Specialist (manages ERP, etc)
Senior sys admin (networks & storage)
Avid/premiere engineer (supports editors)
Help desk

Potentially will be hiring a 6th to float between editorial and systems support.

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0 to 55. We have two freelance guys who cover 11am - 2pm every other day.

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