When i ask Bloomberg for help with something, they never seem to know the answer or be able to help me obtain the answers. It’s like they just shrug and say “i dont know “ and close the chat/ticket. *sigh* i wonder who the people who work here are and why they can’t get adequate training to answer questions.

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Ugh so annoying. I’ve had similar experiences before where I felt like I was just getting passed around. Maybe there’s a gap in training or communication, but either way, it’s not great customer service.

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That's the worst. But it's also odd. I had a few instances lately of having to ask a vendor what amounted to customer services questions and they honestly kind of drove me nuts with how accommodating they were. I was almost at the point in the chat of going into all-caps and yelling that no, there's nothing else they can do for me!!!

funny

All those years and I could have asked Bloomberg for help? I always just bugged the other guys with terminals 😂

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I mean it’s like totally unhelpful

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