Why does it feel like some of the most outdated systems and practices are protected in government, instead of questioned?
We talk about innovation — but are we actually ready for it?

For example, two weeks ago we finally got rid of fax machines… and before that, we were expected to share highly confidential information that way.

Is government really built to evolve, or just to stay the same?

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It honestly feels like there's never any budget for innovation. We are essentially told to make the most of what we have. It's a little bit silly in my opinion, but I'm paid either way, so it doesn't really bother me.

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Fair enough! They want innovation but won't pay for it!

Not built to evolve in the slightest. Its sclerotic by nature and design. Funding, red tape and politics keep everything nice and antiquated.

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My head spins everytime I'm reminded of that! Doesn't make sense!

Government is often the last place to innovate, and often that's by design. Lobbyists dictate what happens and what specs and vendor requirements get written into law. The classic example was when Obama had a brilliant campaign website, but the ACA website was awful and became a major political issue. By law, the people who worked on the campaign site couldn't just jump in and make a government site, it had to be done within guidelines written by lobbyists years earlier. If you really want to get worried, wait to see what tech lobbyists buried in the big spending bill in Congress this week.

Thanks for sharing! You have some valid points there!

Not the fax machines! Takes too much red tape to innovate. Have to work it into the budget, and nobody likes having to add on things to that. Especially when they are working perfectly fine 😭

Yes the fax machines 😅😂 the bane of my existence!

I would echo the sentiments of others:
Policy restricts the way we do things to familiar practices
The cost of an overhaul has to be worth it based on benefits/cost analysis
Someone has to be passionate about the project long-term and see it through
Most things are planned around the path of least resistance, i.e. buying new office furniture with surplus budget vs putting in a requisition.

As we move forward with more and more innovation, the speed of change has already picked up and organizations are much more flexible now than they were in the past. Change will likely happen at a much higher speed than in the past.

I hope this comes to be!

I used to the admin for a financial system for a province in Canada.

Some of these bureaucrats that manage and help users with the system aren't tech savvy people at all. They had to learn an unknown software (which was there first) thoroughly by learning SQL with zero support while been critiqued publicly for all the problems that showed up and didn't know how to fix them.

But after years of working through problems, the systems they work on is now 'functional' the last thing some of these people wants to do it relearn a new system with all of the complaints, over time and problems they had to go through before.

I've seen on manager in particular voluntarily stall the replacement process of one software while laughing that she was happy to retire in less than 6 months so she wouldn't have to go through that process again.

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