Account Management

What brought you all to fishbowl? Besides the memes

Any tips for working under a very nitpicky, micro manager? It’s hard to operate under the mentality of “we’re only human, everyone makes mistakes” when it feels like literally every tiny error is cloc… more

To those currently fully WFH/remote - Realistically, what would it take for you to consider going hybrid?
Pay raise? Reimbursement for commuting costs? Increase in PTO or other benefits?

Can anyone offer examples of your creative SLAs and how you categorize projects? Working on refreshing ours and hoping for a bit of perspective on what’s reasonable. Thanks in advance!

My agency has changed performance management system twice in the past 3 years. I have 1 on 1s with my direct reports and some informal skip meetings to talk about career development, but besides having a r… more

How active are your company bowls? Since I'm at an agency under a large holding company, I really appreciate the perspective from other parts of the business, but there is a lot of irrelevant chat… more

Any leads on agencies hiring Account managers in NY or Dallas?

For advertising agencies, what kind of client facing travel is reasonable to expect from client service teams?
I'm putting together our travel budget for next year. With an RTO mandate at our agenc… more

I am looking for a new position and have learned that one of my clients is hiring. I think I would be a really good fit considering I have worked on the account for years, but not much with the exact … more

Anyone have any insight on VMLY&R?

Anyone know the average salary band for senior account executive? Average market salary?

Do your employers offer a business phone, or do they have a BYOD policy ?
No matter how on top of things I am, I will never get used to clients calling me out of the blue.

What agencies/companies have non VP level acct mgmt roles that are bonus eligible? Base salaries on LinkedIn are trending low.

Advertising is really feeling like the wrong career decision for me. How transferable are ad agency account management skills to other industries?

One of my clients left for a new role and did very little to transfer over his projects. I had to put together a succession plan and on-board his replacement, and now that we are up to speed, I'm … more

Hi! Share your success story for going from an agency to the client side! And what skillsets helped you transfer over?

Hi, Everyone - I need help. I’m looking for a full-time account position with an an agency or on the client side in pharma or healthcare - skills highly transferable to other industries! Geographically in Chicag… more

Publicis Health agencies announced RTO plans to it's individual agencies, three times a week in office, with attendance tied to promotions and merit increqses. Any stories from other agencies on r… more

Has anyone managed clients in public sector? Considering a switch to a group at my company that works with the federal government, and curious about others' experiences

What holds you back from doing your best work or reaching your career goals?
Lack of confidence held me back early in my career, but now lack of time is the biggest hurdle.

Received a 2.5% raise after a salary freeze for the past year. This honestly feels worse than nothing at all.
Holding company leadership just communicated positive growth, but I can't believe this … more

Does anyone feel like they are on career autopilot? My manager asked if I had any career goals during our one on one today and I honestly blanked. I was a high achiever and super motivated early in my caree… more

I feel like the reputable agencies and firms don't list open roles on LinkedIn anymore. I've sent cold emails to company career email addresses and tried connecting with talent managers / GADs directly bu… more

My agency is mandating in office work and tying attendance targets to comp increases and possibly promotions (part of a holding Co). This makes no sense for my team, we are spread out over East coast … more

Any job listings in the Bay Area? 2 years project management and 8 years in sales

Thanks

In a field where time on an account leads to valued deep relationships, how much of a setback is jumping to a new agency and starting cold with a new client? I really like my current client team, is a… more

I’m onboarding a new client with a VERY complicated paid media workflow after working with mainly creative production/strat for years. My basic knowledge is solid, but are there any resources I can us… more

What to do if you’re an Account Manager with almost 3 years of advertising experience and school education in Advertising Account Management but your Account Director (the supervisor) is a micromanage… more

Thinking of taking on freelance account service work for a friend who owns a small but so far quite successful production agency. They mainly do work for luxury fashion brands and live music/event cam… more

Not sure if this is the case at other holding company agencies, but after a year of periodic layoffs, the company culture has become increasingly fear based.
I'm buffering up my emergency fund and … more

best clients to work for when moving from agency?

Is it normal to feel this burnt out already? I'm only 4 years into my career and can't imagine the next 5 going this way.

What is happening to the job market in Toronto?
I was laid off and it's been 3 months that I can not find another job?
I have many years of experience in account management, customer success and sales.
But… more

What decisions shaped your career path? None of us dreamed of accounts when we were kids 🧑‍💻

Anyone here have experience or tips working with an IAT? Joining a new account that operates that way. My agency sets strategy, planning, creative direction & client’s other agencies include PR, social, media… more

Are there any ad agencies in Denver? I’m seeking account management work.