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A community to discuss the Retail & Hospitality job market, as well as finding, applying for, and interviewing for roles within the industry. Please keep posts relevant to Retail & Hospitality.
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I have a part time job working currently 1 day a week, the reason i can’t get more hours is because i haven’t passed something that is essential to our daily sales and having me not pass it brings our… more

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Some banking moments really stick with you.

An older lady came in to withdraw $20K. Something felt off, so we asked questions, tried to caution her. She was confident and didn’t want to share much at the end of the day, it’s her money.more

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I tried to give a motivational speech during a rush and immediately realized everyone just wanted help, not inspiration. Lesson learned. When do you know it’s time to lead vs. jump in?

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One thing that confuses me about some applications is when they ask you to upload a CV and then immediately make you type the same information into a long form.
It always feels like repeating the same … more

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During interviews they always ask about upselling and meeting targets. How much pressure is there actually on hitting sales numbers in most retail stores?

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Not sure who needs to hear this, but coworkers are not your friends. I just watched someone get completely thrown under the bus by a person they trusted, and all for what, a potential promotion? It wa… more

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Do you guys have a secret signal between you and your coworkers that you use when a difficult customer walks through the door? Today, a customer had an issue with how we didn't have any brown eggs… more

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I applied to over 30 retail jobs online and only heard back from two. Is it still better to walk into stores with a resume, or do managers prefer everything through corporate websites now?

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Some people say lack of recognition lowers morale. But actually….from an employee standpoint, what does that recognition actually do? Especially when it’s not tied to an incentive or raise? 🤔

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All these qualifications and still employers want to pay you minimum wage lol

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Sometimes during interviews you get a really good feeling about the place, other times something just feels slightly off but you can’t explain why.
Have you ever trusted that feeling and turned down a … more

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I spent most of my shift fixing things no one noticed: schedules, call-outs, one-on-one conversations. By the end of the day, I was exhausted but it looked like ‘nothing happened.’ How do you measure … more

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How do you explain stints less than a year on your resume? I’m sure there’s a way to explain professionally, but I feel like they won’t believe me if it’s sounds “too” professional, like I’m hiding so… more

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What’s the best way to explain a 2-year gap on a resume, even before you get an interview? I was traveling and just taking a break from the industry, but I don't want that to make me sound 'un… more

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I’ve seen a lot of job ads recently asking for experience even for roles that are meant to be entry level.
It makes me wonder how people are supposed to get started if every first step already expects … more

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💅 Nail Technician Wanted – Kilcoole, Wicklow ✨

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We’re looking for a talented Nail Technician skilled in:
BIAB, manicures, gel polish, pedicures, and acrylics (nail art a bon… more

likeuplifting

Something I’ve always wondered about when applying for jobs. If a role gets hundreds of applications, how do managers realistically decide who to even interview? It can’t just be reading every CV in detail.… more

likesmartfunny

Has anyone successfully negotiated starting pay for a retail associate role? I always assumed the rate was fixed, but a friend said you can sometimes ask for more.

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Last night a drunk group turned the store into chaos while my phone buzzed with an “urgent” email that wasn’t urgent at all. Meanwhile the supervisor I trained was giving orders. It made me pause. Why… more

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Does your company celebrate current holidays like st Patrick’s Day? If so does it boost sales?

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Someone walked up to the counter today holding an item and asked how much it was. No tag, no SKU, nothing. When I asked where they found it they just vaguely pointed toward the middle of the store. Am… more

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We had a few groups come in already pretty drunk and the place turned into chaos fast. Stuff knocked over, people being loud, just zero awareness of anyone else around them. I get wanting to have fun,… more

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I got two offers at once, one from a busy chain restaurant and one from a small family owned place. The chain pays slightly more but the smaller place felt more relaxed. How do you decide between mone… more

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Does anyone have tips for de-escalating a 'Karen' situation without losing your cool or your job? I had a guest lose it over a pillow type today, and I’m still vibrating from the stress.

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I got an email this morning marked urgent, so of course I opened it right away. Turned out it was about something that could easily wait until next week. It made me laugh how often the word urgent get… more

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On my way to open the store this weekend I passed a group already dressed for St Patrick’s Day, laughing and starting their morning with way more energy than me and my coffee. By the time I unlocked the doors, th… more

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It is St Patrick’s weekend and on my way to work this morning I passed a group of young people already out in green and clearly getting an early start. Meanwhile I am just trying to get through my cof… more

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Does your store rely more on technology or human interaction and hospitality? How has the integration of tech influenced how much you interact with customers or guests?

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Do hiring managers really check references for hourly hospitality roles? I am debating whether to include my current job while I am still working there.

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Great experience so far , learn something new everyday !

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Has anyone successfully moved from a front-line retail role into a corporate position at the same company? All I hear is "gain more experience on the floor,” but no one can clearly explain what t… more

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I’ve noticed some places ask candidates to come in for a quick “chat” before even calling it an interview.

Sometimes it feels relaxed and informal. Other times it feels like you’re being quietly assessed the whole… more

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What qualities do you look for in a manager in this industry? I’ve had managers who made me want to show up 110% every day and others who made me want to quit on the spot. The difference wasn’t their … more

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I have been with the same retail chain for five years and my pay is barely above new hires. When you ask for a raise in this industry, what arguments actually work?

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I noticed a lot of job ads say “fast paced environment” now. Sometimes that just means busy, but sometimes it feels like code for constantly short staffed.
When you see that phrase in a listing, do you… more

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Has anyone had luck sending a resume and cover letter to an employer? I want to be intentional about the places I apply to, even if they aren’t necessarily hiring. I want to make sure my next move is … more

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How do you handle being constantly short-staffed without burning out your reliable people? I feel like I’m always asking the same few team members to cover shifts, and I’m worried I’ll lose them too.

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Is anyone else feeling like customers who have become more impatient and aggressive post-pandemic? I can't tell if I'm overanalyzing this, but I notice that even small issues are escalating so… more

likehelpful

I had an experience where I was ordering take out food from a very busy restaurant. The person at the register was super rude and short with me. The manager didn’t really resolve the situation. I can… more

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I don't know if this is something to complain about but lately I've been getting a lot of hours from my job and it's very tiring, I would work like five days in a row and then get a day of… more

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