American Airlines customer service… what’s the point of having a scheduled call back for the next day when you have to wait for over an hour? I’m at an hour and 15 minutes and counting. Anyone else experiencing this?

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I mean…it’s been than waiting on hold.

Send them a message on Twitter. They’ll reply within minutes and can help with most anything you’d ask about on the phone save for purchasing things.

No, the usually call back while I’m still on the phone so it may be just a super busy period

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