Anyone claimed OPD insurance?

Till last year they were okay with online claims, now they are asking to post the reports/scans physically!

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Posting as :
works at
You are currently posting as works at

What ? Wasn’t aware of this

Did you try uploading it? Who told you to send offline copy

I have uploaded everything online for the claim. They have mailed back asking for physical copies to be posted.

Last year just online upload was enough.

The point is how can we send our scans like this, we might need them again. It's weird to post from Gurgaon to Bangalore and then keep waiting for refund

I did and it was all online, first submit online then mail then for the status

Oh not sure then, last i did in Apr 2025

They will ask reports only if you are raising a cashless claim. For OPD, it's online

Don't send anything and see if they are doing reimbursement or not

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Mail your local prudent representative and they'll give you a solution

Post Photo

I have checked with the local mediassist poc, he said I can post the documents or give it to him. Another POC said you have to hold it as your plan will be updated within 30-45 days post top-up deduction, then it will be only a soft copy basis.

Hey, how to know who is our POC?

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