As a call centre agent, we’re trained to follow certain steps to open and close calls, especially including key service points in the closing. But recently, a new manager created a script and expects us to memorize and repeat it word for word. It feels robotic and unnatural. Shouldn’t it be okay as long as we cover the required points? Everyone has their own style, and this approach feels forced. Has anyone else dealt with a management decision like this?

How is strawberryfrog to work at for Creatives these days?

I have received an email from tcs that your address verification will be done abc company. My question is will there be different companies hired for different checks or will the same company carry further background checks like employment and education?

Will org transformation / human capital see a greater increase in work post virus given the layoffs, etc? Or will companies not want to spend for consulting firms?

Are MBB people ever willing to refer someone they have a connection to but don’t personally know (same school or previous employer but haven’t talked to them before)? If so, what makes them likely to refer someone with this degree of connection?

Hello! Could you help me out here please? What would be the ctc for an ID? Year of experience = 5.5

Partners - do recruiters/headhunters ever reach out to you? What types of roles/levels do they reach out for?

When you independently search for other opportunities (if you do), what types of roles do you look for?

Internal auditor here, has anyone considered/gotten the Certified Regulatory Compliance Manager (CRCM) Certification? If so, can you share any pros/cons regarding the certification?

Hi! Has anyone here heard of, or worked at, KERN? What are your impressions of the company and its reputation?

Hi Fishes I recently came to know about ML-ops which sounds interesting but to direct my career towards it, i would need some help. So if you have any expertise/knowledge in the field of ML ops, guide me. Currently working as team lead in compliance ops.

Day 9 - 40 push ups challenge ✅ ( 30 regular, 10 diamond 😤 and 10 extra inverse).

Best NYC growth equity shops for WLB and career progression?

Advisory (MC/SC) me kita hike mil raha hai on an average for Tier 1/2/3 in AC Bangalore?

Welcome to the new bowl designed for early in career individuals

Any one have any insight on working at Change Healthcare?

Hello all-

I’m asked to work a Throughput report that seems to be off with forecasting. From my understanding we are off by 2,200 being able to ship. I work in Exports for international. Our main system to pull reporting is SAP. Any suggestions what transaction would provide closer accuracy?

If you had to guess, what will logistics and supply chain look like in the next 10 years?

What’s the work culture like in EY Risk in the Sydney office? How is work life balance and what industries do you serve?

Back when I was getting started in the food world, I worked flipping burgers at In-n-Out. A man came in and said the burgers he had gotten weren’t right. He dumped the food on the counter and then he started throwing them back behind the counter. We gave him a refund and then his demeanor completely changed. He was calmer and he told us to have a great day as he left us to clean up the mess he made.

I had customers tell me how amazing the salads I make for them. It’s great that I can make salads that good!

At a different job I had a customer trying to swindle me in telling me that there was a deal in an item that never had a deal or promotion for sale so he made me scan the item 20 times before believing me. Obviously, he finally let it go but I scan it with an inventory scanner that showed me all of the sale price promotions if there were any

Once when I was waiting tables, I had a guy pay me cash. The change was 45 cents, which I didn't give back to him because like who wants that. He then asked where the change was, and when I explained that I didn't give back the loose change, he made a big stink about how dollars and cents matter and didn't leave me a tip. He was a republican staffer on capitol hill.