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Hey everyone! Hope your day is going good!

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Additional Posts in Account Management

No one wants to be “that account guy”. What’s that phrase mean to you? How do you avoid that label?

When you sell a dedicated website for a special deal, do you give the CRM for free? Is vTiger CRM your advice? Otherwise, what are your most common recommendations about CRM?

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How much are my fellow VP Account Directors out there making? Just trying to gauge if I am being paid fairly. Don’t forget to state market and YOE. I am making $135k, 10 years of experience and in Chicago.

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I’m a seasoned AD and am considering an VP Account Supervisor position but feel like I am losing earned value without having Director in my title even though it’s a VP position. Am I overreacting?

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Are there any Certified SCRUM Masters, or Certified SCRUM Product Owners here?

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I want to quit without a job lined up. My agency is a dumpster fire of incompetent project managers, revolving door of creatives and culture of not holding people accountable amidst a micromanaging gossipy leadership. I just want out. Tell me it is ok and will be alright.

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I am not in account but would love to have a more comprehensive take away from meetings particularly client feedback verbalized. How do you account folks do it? Tips and tricks? Thank you!

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I’m pretty passive when I’m disrespected by creative but I think it sets a bad example for my team. If any of my reports were spoken to the way I was I’d raise hell...how set example?

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For those of you in healthcare related account management, what is your healthcare background? I am clinical and getting ready to hire a higher level account manager. I am really biased toward people with clinical/in hospital experience because, quite frankly, healthcare is a different beast - lots of hand holding and change management. I don’t want to miss the right person because of my bias, so im wondering how many healthcare related AMs have healthcare/clinical experience… thanks in advance!

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I work for a small agency and manage our internal marketing acct. We had very few processes in place when I started. I’ve since created, implemented, and trained our dept. on project mgmt for clients and am trying to convince the owner to apply those principles to our internal jobs. They are resistant because they just want the work to be done and don’t “want to keep spending money on internal jobs”. I’m confused because we’re doing the work either way and “spending” in labor/resources.

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Is anyone here works at Yahoo ireland( previously knows as Verizon) if yes can you tell me if they convert agnecy worker into full time? I would really appreciate if you guys would help!Yahoo Verizon Media

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Trying to figure out from a client relations perspective how much I need to be fluent in Google Analytics and the planning and buying process of paid media: social and search.
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How long were you an SAE before promoting to AS?

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Who else started with small businesses and moved up to medium and large at agencies structured to handle it? I handle 40 clients and some 60 Content managers, ad managers, designers, developers, and a smattering of other positions.

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I got a promotion a year and 3 months ago, and got a pay raise 5 months ago. Could I still ask for a promotion to SAE if I have been supporting a team more as one? Promotions are hard to stab with.

Any account management processes/docs that are worth sharing?

Hi everyone,

I'm going for a role for Account Director and have gone through the interviews with the head of accounts, BD as well as the ECD's. I received the following email at the end of the day:

"You are one of two candidates in the final round.

One thing we haven’t spoken about are your salary expectations. Could you have a think and let me know early next week as well as your employment status (residency permit)."

What would be the best way to answer this response? Appreciate the help

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Is there such thing as a true account role at major branding agencies? Ex. Interbrand, Landor, Pentagram...Sounds like in many cases it’s actually just PM under a different name.

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Right so here’s a bit of a dilemma I work to a much higher standard at home and it’s this high standard that means I’m in line for a promotion. I’ve grown so much and I feel really strong in my role I’m also busier than ever. The problem is we’re going back into the office and I don’t want to go in if it’s just going to be senior management in asking me to get them lunches for client meetings or fetch a glass of water and cutlery for meeting rooms. Definitely not ready to go back to that….

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