{ "media_type": "text", "post_content": "Can anyone provide insight into customer success at Slack? I see a roles that might be a good fit but don’t want to just be a customer service rep.", "post_id": "5f04bfb9a0e5a0002a83a77d", "reply_count": 4, "vote_count": 2, "bowl_id": "5ae4a4f739e7cb001391ec8b", "bowl_name": "Consulting Exit Opportunities" }

Can anyone provide insight into customer success at Slack? I see a roles that might be a good fit but don’t want to just be a customer service rep.

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Is there strategic work? Upside?

I’m in the new EY-P on the ops side

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To my understanding, they function as change management for the clients at Slack.

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