Do you think HR takes more blame than it deserves during major transitions? I once watched an HR team try to rebuild trust after a major leadership change that came with layoffs and restructuring. Employees directed their frustration at HR, even though the team was navigating the changes alongside everyone else. During the transitions, HR often ends up as both the messenger and the shock absorber. Have you also experienced something like this from the employee or HR side, how did you do it?

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I think, in general, HR gets blamed for a lot of things that are completely out of their control. At every company I’ve worked for, HR seems to be the scapegoat. I just try to remember that people often don’t know any better and need someone to be mad at. I don't take any of it personally.

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Your approach in acknowledging that people just need an outlet is such a healthy approach.

HR really had a big job

Yeah, HR do have, it's really a demanding job.

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