For people working in offshore locations, how did you get better at client conversations?

Was this something you were properly coached on, or did you mostly have to learn through experience?

likehelpful
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Here is my strategy. I google all of my client folks. I write schools they attended and hobbies and hometown/current living area. You can gather from LinkedIn or any open social media feed. Then, bring it up in conversation. Build more information such as marriage status, dietary preferences, etc. Then, continue to build the relationship and follow up on recent convos such as family vacation, house project, etc. It’s about caring about that person individually. Over a few weeks you will notice a change in the nature of relationships. Good luck bud!

likefunny

Creepy, don’t do this.

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I think it comes from both training and experience. Real improvement happens through client exposure, active listening, and learning how to communicate clearly across cultures

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