Had a customer ask if our trucks could “fly over traffic” to guarantee same-day delivery. I joked, “Only if you’re OK with us borrowing a SpaceX rocket.” He paused and said, “Is that extra?”

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That would be a little bit extra, I couldn’t imagine the shipping fees on that! I try not to be funny with customers for this reason. It usually flies over their heads, unlike your trucks 🤣

likefunny

Haha, love that line—“flies over their heads unlike your trucks” 😂 Might borrow that for my next team huddle!

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I am pinning as the crazy/ funny story of the week. I had a good laugh because of it.

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Glad it gave you a laugh! It definitely earned its place in the retail hall of fame this week.

💀 unreal. I would've had the hardest time trying not to laugh at that response. Sarcasm is dead.

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Right?! I was clenching my soul to keep a straight face. If sarcasm’s dead, that customer gave it a full resurrection moment.

I love an entertaining customer. I'd take one of those all day over someone who just wants to whine and complain!

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Right? Give me a wild story over a moody meltdown any day. At least you leave with a laugh!

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You can get anything...for a price. The question is, can you live with the price?

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getting asked for discounts constantly when they know its a hard " no " but keeps asking is crazy to me

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Back when I was getting started in the food world, I worked flipping burgers at In-n-Out. A man came in and said the burgers he had gotten weren’t right. He dumped the food on the counter and then he started throwing them back behind the counter. We gave him a refund and then his demeanor completely changed. He was calmer and he told us to have a great day as he left us to clean up the mess he made.

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Someone came in and ordered 60 bacon double cheeseburgers… my crew thought I was kidding. 😅

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Once when I was waiting tables, I had a guy pay me cash. The change was 45 cents, which I didn't give back to him because like who wants that. He then asked where the change was, and when I explained that I didn't give back the loose change, he made a big stink about how dollars and cents matter and didn't leave me a tip. He was a republican staffer on capitol hill.

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I had customers tell me how amazing the salads I make for them. It’s great that I can make salads that good!

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