Have an interview coming up for a Product Management role with the Apple Retail Online team and am struggling to come up with some ideas I could provide for potential improvements to propose if asked. Fish fam 🐠 any thoughts here on your experiences shopping at apple either online or in-store?

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Do a Start. Stop. Continue brainstorm.

Improvement doesn't always mean fixing something broke but continuing and expanding something good.

Do you have Apple products? Do you goto the store? Buy online? Why or why not.

Or do you got other stores or shop on other sites Google store. Why or why not.

Not always just the idea but the reasoning and the history behind it.

You gotta make this yours not borrowing someone else's what I did last summer story. You have some good ideas I bet. Broaden what you think would be useful to share. They'll be interested in the emotion and reason behind it. Not just "the idea"

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Covid-related but i was really upset when I went to an apple store to drop off a return and was turned away because I didn't have an appointment. If I am able to print a label and see store hours online, there are a lot of touchpoints where they could have told me to check with the store. I didn't even want to go into the store. I was frustrated I had to then go mail the box when I could have gotten it dropped off. Some stores like uniqlo and Sephora have an associate who is able to handle simple things like that with a kiosk right outside the store

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