Hi, Currently working in Sony India. Have an experience of 5+ years in operations along with handling g team management, handling escalations (voice and non voice). Single handedly handling the official social media handles addressing issues. Also, contribute in hiring, man power planning, providing trainings and nurturing employees for over all growth I would now like to expand my horizons and thus looking for a job change. Request to provide some references if you have. Thank you in advance

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