How often, if ever, do agencies call a candidate’s past employers to verify their role and what they were like as an employee?

Or does your agency prefer references and talk to those people instead?

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We conduct background checks via third party vendor to verify past employment and education. Additionally, we email 3 references with a standard list of questions and they respond in writing or rarely prefer to talk live. This is big network agency. No idea what many other shops out there do, it can in fact vary a lot. People do lie on their resumes which is super silly and unfortunate. We don't hold offers for that (don't wait for background check results), but if the checks come back bad, it's not looking good for the person from there. Don't make up titles nor dates (that's what employment verification means). You can tell us in the interview if you performed above your paygrade and explain how but don't write on your resume or application a title you never in fact held officially.

likehelpful

What if you went to portfolio school after art university but had to stop midway due to financial and other limitation reasons. Worth putting on for the few qtr's completed? How does education verifying work through the third party?

Planning to lie on your resume?

funnylike

Multiple agencies I’ve worked at run a background check and will verify employment history before the offer is official

helpful

I'll lie for you

funnylikeuplifting

Can I get your contact deets as well

likefunny

They will generally call whoever you list as a reference... so choose carefully.

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Do they call your current employee? Wouldn’t that tip off your employee that you are looking?

likesmart

Depends on where you live, in NY I know a lot of agencies will only verify you were employed there and the dates. But most networks agencies will ask for references that are checked. It’s to your benefit really, you’re able to control the conversation by selecting the right references.

likehelpful

Yes we do both and they're two different things. And, we are in NYC and a big network. It doesn't depend on where you live. It depends on the company's hiring practices.

likehelpful

Interested in knowing the answer to this too

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Agencies, never. External recruiters have been the only ones to, and even that’s rare.

helpfulfunny

I don't know whether to crack up or cry at such responses / the confidence of your statement. Highly inaccurate. I don't understand how one responds with such confidence about something that's clearly not within your expertise nor have you every done the job (I assume).

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I give references and they usually get checked

helpful

Did or do you have a bad relationship with your past or current agency?

Either don’t give references to that place (you’re not required to connect people to every single place you ever worked, just your best references) or direct them specifically to the individuals you worked with that liked you there.

A call to the head of HR or somebody who didn’t work with you day to day would be rather useless to a potential employer as they wouldn’t be able to comment on what you were like to work with regularly, which is what employers are trying to suss out when they call references.

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